Your Questions Answered

“My outside faucet runs fine when I turn it on, but when I connect a garden hose to it, the water starts to backup in the pipe and leak into the basement. Why?”
YourQuestions_hose-low-pressure
It sounds like your hose bib froze during the winter and you have a crack in the pipe from the faucet. You probably have a frost-proof sill-cock, which actually has a shut off valve inside the house, through a long stem from the handle. The crack is probably tight enough to prevent water from leaking when there is no back-pressure, but the moment you put a hose on and increase the back-pressure it leaks into the house. You should have it replaced. This is not a job for the average do-it-yourselfer. To prevent hose bibs from freezing, always disconnect water hoses before freezing temperatures arrive and cover hose bibs with an insulation kit.

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