Your Questions Answered

“My outside faucet runs fine when I turn it on, but when I connect a garden hose to it, the water starts to backup in the pipe and leak into the basement. Why?”
It sounds like your hose bib froze during the winter and you have a crack in the pipe from the faucet. You probably have a frost-proof sill-cock, which actually has a shut off valve inside the house, through a long stem from the handle. The crack is probably tight enough to prevent water from leaking when there is no back-pressure, but the moment you put a hose on and increase the back-pressure it leaks into the house. You should have it replaced. This is not a job for the average do-it-yourselfer. To prevent hose bibs from freezing, always disconnect water hoses before freezing temperatures arrive and cover hose bibs with an insulation kit.

Send us YOUR general plumbing question to win a chance at a special coupon not offered anywhere else!