As we celebrate 50 years of service it is important to remember we would not be here without our customers. We value our customers and their opinion of our service, good or bad. Without it we cannot continue to grow and change as the needs of our customers do.
- Is the most important person in the company
- Deserves our most courteous and attentive treatment
- Does not interrupt our work; he/she is the purpose of it
- Brings her/his needs; it is our job to fulfill them
- Does not depend on us – We depend on them
- Is part of our company, he/she is not an outsider
- Is part of our business