As we celebrate 50 years of service it is important to remember we would not be here without our customers. We value our customers and their opinion of our service, good or bad. Without it we cannot continue to grow and change as the needs of our customers do.
The Customer
- Is the most important person in the company
- Deserves our most courteous and attentive treatment
- Does not interrupt our work; he/she is the purpose of it
- Brings her/his needs; it is our job to fulfill them
- Does not depend on us – We depend on them
- Is part of our company, he/she is not an outsider
- Is part of our business

If you live in your home throughout the winter, there should be little need to winterize your plumbing. However, there may be places that are subject to freezing in crawl spaces or in pipes in poorly insulated exterior walls. Freezing water in a pipe under pressure can cause the pipe to burst which has severe damage potential (think about what’s under those pipes). For these areas simple insulation and/or heat tape may do the trick. Generally, you should not worry too much about freezing in drain pipes, except in the traps, beneath sinks, tubs, and showers, they do not hold enough water to cause damage if frozen.

